FAQ
We're happy to answer any questions you may have. Here's a few of the basics.
How Long Does An Order Take To Arrive?
We strive to ship all orders same day. Depending on the shipping method you choose, delivery can take anywhere from 1 to 7 days.
What is the WOBIG Portable Gear Stand?
Our WOBIG Portable Gear Stand is a lightweight and compact solution for keeping body armor, weapons, and other gear off the ground—so they are clean, dry, and at the ready.
How To Return My Items?
We offer a 45-day return policy with a self-service return portal for hassle-free processing. Simply access our portal here, login to your account, and automated tracking will guide you through the return process.
What is your limited warranty policy?
We stand by the durability of our product with a 1-year limited warranty. If you have questions or need support, contact our customer service team for assistance and we'll respond promptly.
Which Payment Methods Do You Accept?
WOBIG accepts the following payment methods for online purchases:
• All major credit cards, as shown at checkout
• PayPal: if you do not have an account yet, you can create one while shopping with us
• Apple Pay, Google Pay, Shop Pay
Please note that your billing address must match the address on your credit card statement.
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area. You will also get an order confirmation email.
Contact Us.
Still have questions? Drop us a line and we'll get back to you pronto.
We're active 9AM-5PM PST.
We'll get back to you ASAP outside these hours.
